Privacy Policy
Last Updated: October 18, 2025
1. Introduction
At Stelora.ai ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. As an AI development agency that builds software solutions and tools over the internet, we understand the critical importance of data security and privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and other information you provide when contacting us or using our AI development services.
- Usage Data: Information about how you interact with our website and services, including IP address, browser type, pages visited, and time spent on pages.
- Technical Data: Device information, operating system, and other technical details necessary for providing our AI-powered solutions.
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and gather analytics data.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our AI development services and software solutions
- Develop, test, and deploy custom AI tools and applications for your business needs
- Respond to your inquiries and provide customer support
- Send you updates, newsletters, and marketing communications (with your consent)
- Analyze usage patterns to improve our website, services, and AI solutions
- Comply with legal obligations and protect our legal rights
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party vendors who help us operate our business and develop AI solutions (e.g., cloud hosting, analytics, email services, AI infrastructure providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
As an AI development agency handling sensitive data over the internet, we implement robust security measures to protect your information:
- Industry-standard encryption for data in transit and at rest
- Strict access controls and authentication mechanisms to limit data access to authorized personnel only
- Continuous monitoring and logging of our systems to detect and respond to security threats
- Regular security audits and updates to our infrastructure and AI development platforms
- Adherence to industry best practices and compliance frameworks for data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
- Access, update, or delete your personal information
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications
- Request data portability
- Lodge a complaint with a supervisory authority
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Email: contact@stelora.ai